Quality standards

At Mission Without Borders, we aim to work to the highest possible standards with integrity and transparency. We believe in a Christ-like approach in how we treat people, in our work in Eastern Europe, and in the countries where we fundraise. Every individual we work with, including staff, volunteers, beneficiaries, and donors, is precious and made in the image of God, and we value and respect that. We agree to relevant external quality standards and abide by the local laws in place to protect individuals. Where we fall short we have transparent processes for staff and volunteers to raise concerns and for those concerns to be addressed.

Our Quality Standards are embedded within our core values. We aim to learn and live in the way that Jesus Christ did, in who we are, what we say and do, and how we do it.

Those we serve

We seek to help the most vulnerable without regard for race, religion, ethnicity, ability, age, gender, sexuality, or nationality. We target our work based on need and work closely with the local church and communities to identify families and children to support. While we work through established partnerships, we also recognise the other ways that God has brought families and children to our attention so that we can support and help them.

Empowerment

We aim to empower those we work with to understand and manage their own role in determining their circumstances. Rather than reinforce the sense of dependency that many of our beneficiaries have grown up with, we affirm their God-given gifts and help them to work towards self-sufficiency.

We encourage the same sense of independence when we work with local churches.

Technical Quality

We are dedicated to ensuring the high technical quality of our work and that of our partners by meeting applicable national and international standards that align with community priorities. We will continuously learn to improve and identify good practices that have been demonstrated to have a good impact, and that can be replicated elsewhere.

Protection 

We are committed to restoring relationships and building safe and secure communities. We seek to prioritise the protection of all - especially the most marginalised and vulnerable adults and children - from physical, social and psychological harm. Our child and vulnerable protection policy applies to all the countries where we work, and we monitor and review the implementation of that policy to ensure that all those we work with are protected.

Accountability

We are committed to ensuring all our work is based on effective communication with, participation of, and feedback from the people we serve whether they are donating to our work or partners in our work in Eastern Europe. Our financial policies and procedures are reviewed regularly by our national boards, and each of our countries is audited on an annual basis.

Valuing support

We value those who choose to support us financially, in prayer and with their time. We do not sell or pass on the valuable information that donors give us about themselves. We abide by data protection legislation (GDPR) and give our donors a choice in terms of how they would like to be contacted by us while meeting our legal obligations regarding your giving.